Top Rated Diploma in Hotel Management in Sarawak at UCSI University Isthmus Campus in Kuching

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As the country looks ahead to the unfolding of the Malaysian Government Economic Transformation Programme (ETP) to develop Malaysia into a high-income nation by 2020, UCSI University Sarawak is well on its way to achieving Entry Point Project 10 (EPP10) – Hospitality and Tourism Education Clusters.

In August 2011, the University together with the Ministry of Higher Education, Ministry of Tourism and Ministry of Human Resource launched Malaysia Centre for Tourism and Hospitality Education (MyCenTHE) to create high-value jobs, career pathways and business opportunities in the tourism and hospitality industry to support the national agenda of building a high-income nation. This is achieved through the innovative pedagogy of work-based learning.

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The Best Hotel Management Diploma in Kuching at UCSI University Sarawak

Work-based Diploma in Hotel Management students at the Mock Restaurant at UCSI University Sarawak
Work-based Diploma in Hotel Management students at the Mock Restaurant at UCSI University Sarawak

Situated in Kuching, Sarawak, this Campus provides a dynamic and stimulating environment in which to study hospitality, tourism, events management, retailing, industrial relations and international business. The Sarawak Campus is strongly linked with the industry’s best such as Four Points by Sheraton of Starwood Hotels and Resort Worldwide, the Borneo Convention Centre Kuching, the Sarawak Tourism Board and many more. This ensures that courses run remain highly relevant to today’s demands in the hospitality industry to allow for the development of skills that guarantee these graduates worldwide employment.

Also housed at the Kuching Campus is the University’s Centre of Excellence in Hospitality and Tourism. Currently, the University is leading the Entry Point Project 10 (EPP 10), a government initiative to annually produce 50,000 educated and highly-skilled workers for the hospitality and tourism industry in Malaysia, under the “Education” National Key Economic Area (NKEA). EPP 10 is one of 132 projects that the Malaysian government has endorsed to radically develop the nation by 2020.

UCSI University’s strong track record of university-industry engagement aims to reshape Malaysia’s tourism and hospitality industry through education. By leading the Malaysian Centre of Tourism and Hospitality Education (MyCenTHE) — a consortium of Malaysia’s foremost education institutions — it endeavours to equip at least 50 per cent of the industry’s workforce with a diploma or degree by 2020.

UCSI University’s new Isthmus Campus in Kuching, Sarawak is now fully equipped with state-of-the-art facilities such as Housekeeping Suite, Culinary Laboratory, Pastry and Bakery Laboratory, Gastronomy Laboratory, Chemistry Laboratory, Biology Laboratory, Lecture Theatres, Lecture Halls, Lecture Rooms and Tutorial Rooms, Recreation Areas, Learning Studio, Student Lounge and Library.

UCSI University Kuching Campus is a branch campus of the Top ranked private university in Malaysia.

As a Praxis University, students at CETHE are allotted industrial practice within the UCSI hotels and other 5-star hotels. Paid a monthly allowance for their work at these training hotels, convention centres and visitors attractions while undertaking their studies, these students will upon graduation be assured of job guarantee among the 5-star hotels namely the UCSI hotels, Pullman hotels, the Sarawak Cultural Village and the Borneo Convention Centre Kuching in Malaysia. Consequently, our students will have had 10 times more industrial work experience than students in a conventional tourism and hospitality programme.

Students enrolled to the programme will see that the programme is completely innovative, unique and different from the

UCSI University Kuching campus culinary arts students showing off their delicious creations
UCSI University Kuching campus culinary arts students showing off their delicious creations

conventional approach where they could not only work while studying but earning some pocket money while being coached by their lecturers and industry experts.

The UCSI Work-Based Diploma in Hotel Management, students will study multidiscipline-knowledge and skills required for modern management in the global hospitality industry. It covers a wide range of duties from front office and housekeeping, to Food and Beverage management, to supervision of relations between staff and guests, as well as back office administration (marketing, human resources and accounting skills).

Under the Work-Based Diploma in Hotel Management in UCSI University (Sarawak Campus), students will have the opportunity to work at convention centres or 5-star hotels e.g. Pullman hotel, Sarawak Cultural Village, Borneo Convention Centre Kuching, etc while pursuing their studies.

Students will attend classes in the morning and work in the afternoon / evening for about 4 hours a day (5 days a week). Students will be given an allowance of RM300 per month for their work done.

Outstanding Diploma in Hotel Management Programme at UCSI University Sarawak

In UCSI’s Diploma in Hotel Management, students will study multidiscipline-knowledge and skills required for modern management in the global hospitality industry. It covers a wide range of duties from front office and housekeeping, to Food and Beverage management, to supervision of relations between staff and guests, as well as back office administration (marketing, human resources and accounting skills).

Assessments

Coursework percentage and written examination percentage. This programme provides students with relevant, interesting, stimulating and practical experience via a variety of teaching and practical techniques. Different dynamic learning processes are employed in the delivery of this programme, such as lectures, tutorials, team-based project, real life system development, presentations and independent projects supervised by supervisors from university lecturers or industry experts. The work-based learning is very much practical oriented.

Year 1 Subjects for the Diploma in Hotel Management at UCSI University Sarawak

  • Food and Beverage Service
  • Basic Food Preparation
  • Hospitality and Tourism Communication
  • Introduction to Tourism and Hospitality Industry
  • Housekeeping Operation and Management
  • Extra-curricular Learning Experience 1 (MPU-U4)
  • Customer Service
  • Front Office Operation and Management
  • Computing Studies
  • Pastry and Bakery
  • Commercial Cookery
  • Study Skills and Employability (MPU-U2)
  • Industry Placement I

Year 2 Subjects for the Diploma in Hotel Management at UCSI University Sarawak

  • Food and Beverage Management
  • Introduction to Accounting
  • Introduction to Management
  • Hospitality and Tourism Economics
  • Introduction to Human Resource Management
  • Hospitality and Tourism Law
  • Extra-curricular Learning Experience II (MPU-U4)
  • Eco Hospitality
  • Hospitality and Tourism Management Accounting
  • Introduction to Foreign Languages in Hospitality
  • Fundamentals of Marketing
  • Entrepreneurship
  • Banquet and Events Management
  • Malaysian Ecotourism (MPU-U3)
  • Industry Placement 2

Excellent Facilities at UCSI University Isthmus Campus in Kuching

UCSI University Kuching Campus has well-equipped laboratories and student support services. The university makes constant investments to upgrade its facilities for holistic educational development.

At UCSI University Kuching Campus, students have access to many facilities and resources on and off campus. Dedicated staff members ensure that the psychological and emotional welfare of students are also taken care of with the provision of counselling services and extra-curricular activities.

Auditorium
Staff and students have free access to the auditorium for meetings, gatherings, events and club activities. This auditorium is also used as the University’s examination hall as well as other academic functions.

The auditorium is fully air-conditioned and is equipped with projector screens, a sound system and an elevated platform. It can host up to 200 people seated theater-style at any one time. It also has a unique 180-degree view of the surrounding area and is conveniently located next to other function rooms.

Board Room
This room is fully equipped with the latest conferencing equipment, including audio-visual apparatus. This makes it the ideal venue for meetings, conferences, seminars and workshops.
Counselling Room
Our state-of-the-art counselling room provides a cosy and comfortable environment for students to make programme enquiries and register on-the-spot. Our friendly course counsellors are always ready to offer their assistance.
Computer Laboratories
There are two computer labs at the UCSI University Kuching Campus. There are over 40 PCs and 2 servers connected to the campus’ local area network that is served by Microsoft Windows Server 2003® for Small Business Server. Almost 85% of the campus is covered by wireless network. There are more than 20 notebook users accessing the network wirelessly. Staff and students are given free email accounts and can enjoy access to the Internet wirelessly.

Operating Hours
Monday to Friday: 9.00 am – 5.30 pm
Saturday:9.00 am – 12.30 pm

Hospitality Training

Hospitality Training – Front Office Reception
A front office reception is usually the first point of contact between a guest and the hotel. UCSI University provides state-of-the-art front office environment and facilities to ensure students are trained in essential skills.

Hospitality Training – Mock-Up Room
Mock guest rooms are set up to support students in accommodation studies. Future industry professionals need to be competitive in this era. Skills to manage resources, administer assets and manage all the technical operations of a housekeeping department are vital.

Hospitality Training – Restaurant & Bar
To enable a better understanding of the operational and supervisory aspects of running a food and beverage establishment, students are provided with custom-made facilities as a training ground. The UCSI University Sarawak Campus 50-seater Restaurant & Bar will also entertain actual customers.

Library and Resource Centre
The library at UCSI University has a comprehensive collection of all the latest texts and references, both physically and on-line. The latest e-Library database allows students to access a wide array of references, from academic peer-reviewed journals to international publications. Librarians are on standby to advise and assist users on all aspects of the library.

Workstations with Internet facilities, including access to e-mails, the library’s online catalogues and other sources of information during the operational hours of the library are available for free. Discussion rooms are also available to students.

For borrowing purposes, users have to produce their Library ID cards. Borrowing can only be done after details are inputted into the Library’s Loan System. The eligibility/number of loans for each member is determined by his/her membership category (by item type and collection).

Operating Hours
Monday to Friday: 8.30 am – 5.30 pm
Saturday: 9.00 am – 12.30 pm
Sunday & Public Holidays: Closed.

Science Laboratories
Biology Laboratory
This laboratory is equipped with light microscopes, autoclave, PCR machine, gel electrophoresis apparatus, UV light illuminator, laminar flow cabinet, microbiological incubators, wide range of general culture media and differential media, and most general apparatus of a typical biology and microbiology laboratory. It is used to conduct biology, general microbiology and food microbiology practical classes.

Chemistry Laboratory
Inorganic and organic chemistry laboratory classes are conducted in our state-of-the-art chemistry laboratory. Equipment available in our laboratory includes an infra-red spectrometer, fume hoods, water distiller and all the general apparatus of a chemistry laboratory. It is fully equipped to conduct chemistry practical classes for pre-university studies and GCE studies.

Physics Laboratory
The physics laboratory is adequately equipped for all pre-university studies and GCE studies. Equipment available in this laboratory includes an audio generator, oscilloscopes, machine tools and others.

Student Lounge

The student lounge located at the campus lobby is a spacious and comfortable meeting point for students to socialise and unwind in between classes. With full WiFi capabilities, students can surf the Internet for information while discussing their assignments.
The Quad
As an in-house business entity owned by UCSI University, The Quad Restaurant provides an array of foreign and local cuisine in its menu. With a warm and cozy ambience, the restaurant is the ideal place for students and staff to unwind and enjoy authentic cuisines prepared by our team of dedicated culinary experts and friendly students.

Operational Hours:
Monday to Friday: 8.00am – 4.00pm

The Kitchen
Located at the ground floor of the University, our state-of-art kitchen is well-equipped to prepare exquisite handcrafted meals to be served in The Quad. Notably, it also serves as a classroom for students to put theory to practice, allowing them to gain various culinary skills in the areas of local and foreign cuisine, fruit carving and pastry making, among others.
Off-Campus Accommodation
Our off-campus accommodation is fully furnished with beds, study tables and chairs, wardrobes, water heaters, refrigerators, washing machines and induction cookers. It is just a stone’s throw away from the campus and is surrounded by shopping malls, eateries and convenient stores for daily commodities.

About UCSI University

Established in 1986, UCSI University is strategically located on a 19-acre piece of land, the Campus is located in Cheras, Kuala Lumpur. UCSI University is acknowledged as one of the best private universities in Malaysia with the Tier 5 or Excellent Rating by MQA in the SETARA 2013.

UCSI University at Taman Connaught, Cheras, Kuala Lumpur
UCSI University at Taman Connaught, Cheras, Kuala Lumpur

UCSI University has convenient access to numerous facilities including banks, restaurants, transportation services, entertainment, and accommodation. Fully wireless, it is equipped with the latest cutting-edge technology to access the world of e-learning and e-resources.

Housing 7 different blocks, the Campus includes the Student Centre (Menara Gading), the Resource Centre, the Academic Blocks and Residential Halls to comfortably accommodate a student population of more than 15,000.

Sports facilities in this Campus include: basketball, badminton and squash

Excellent kitchen facilities are housed in UCSI University's North Wing campus
Excellent engineering & architecture facilities are housed in UCSI University’s North Wing campus

courts, as well as a gymnasium, a football field, and a swimming pool. Other facilities include the four-level library, an auditorium, a recital hall, a multi-

purpose hall, computer laboratories, residential halls, bookstores and cafeterias. Also available on Campus is an Apple Experience Centre.

The Campus faculty-centric facilities include: the Anatomy & Pathology Museum, Clinical Skills Laboratories, Petrochemical Laboratory, Physiology & Pharmacology Laboratory, Molecular Biology Laboratory, and Microbiology Laboratory, fashion design workshops, Psychology Laboratory, as well as drafting and design studios.

UCSI University offers state-of-the-art labs as well as excellent student support so our students are able to develop holistically for their educational enhancement.

At UCSI University, students have access to several facilities and resources on and off campus. With the help of dedicated staff members, students’ psychological and emotional welfare are also cared for through the emotional counselling services offered and the many extra-curricular activities available.

UCSI University offers a wide range of MQA accredited programmes that are affordable.

Co-Op Programme or Internship at UCSI University

The Co-Operative Education Programme at UCSI University formally integrates classroom learning with workplace training at co-operative employer organisations.

As part of their degree requirements, students enrolled in UCSI University programmes are required to complete a Co-Operative module comprising two months work experience for each year of their degree programme; beginning in Year One right through to the Final Year.

Each Co-Operative module is accredited with three credits and students are graded based on a written assignment and employers’ evaluation upon completion of each Co-Operative module.

There are more than 1000 companies partnered with UCSI University for the Co-Op programme for students to choose from.

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    I met EduSpiral online and he provided in-depth information on the courses at UCSI Sarawak. Andy Lim (Left), Culinary Arts at UCSI Sarawak
    I met EduSpiral online and he provided in-depth information on the courses at UCSI Sarawak.
    Andy Lim (Left), Culinary Arts at UCSI Sarawak

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