Top 10 Job Talent Trends for 2016 in Malaysia according to Hays

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Malaysia’s Top 10 Job Talent Trends 2016 According to Hays

EduSpiral Consultant Services shares articles on job talent trends by recruitment specialists so that our students are aware of the job prospects for the courses that they plan to choose. We want our students to choose the right course so that they have a bright career ahead. These articles provide facts and evidence to help students after SPM or UEC to choose the right career instead of listening to unverified hearsay from friends and relatives.

Hays is the world’s leading recruiting experts in qualified, professional and skilled people.

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Hays Report on Malaysia’s Top 10 Talent Trends 2016

Malaysia’s job market will experience a surge in activity in 2016 as more and more

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After I finished my SPM, I felt confused about my further study. Because of Eduspiral, I am able to pursue my studies at Asia Pacific University. Eduspiral, was so patient to answer all my questions and even brought me to visit the university when I went to KL alone. Jeremy Lee, APU scholarship student

multinational companies take advantage of the country’s geographical location, language capabilities and abundant pool of skilled workers to set up their regional service centres, according to recruiting experts Hays.

Foreign companies will also be attracted by the depreciation of the local currency which will enable them to establish lower cost centres in 2016.

“Malaysia is an ideal location for MNCs to set up their contact centres and shared service centres,” says Tom Osborne, Regional Director of Hays in Malaysia. “We will see a growing number of new regional centres established and rising demand for skilled candidates to fill their job vacancies in 2016.”

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According to Hays, the reasonable cost of salaries and the skills of local talent will continue to attract

Not satisfied after completing our diploma at Inti & EduSpiral helped us with the credit transfer. He arranged for us to talk to lecturers & staff at APU to guide us on which IT course to study. Chin Mun & Li Ching, Business Computing at Asia Pacific University
Not satisfied after completing our diploma at Inti & EduSpiral helped us with the credit transfer. He arranged for us to talk to lecturers & staff at APU to guide us on which IT course to study.
Chin Mun & Li Ching, Business Computing at Asia Pacific University

MNCs to set up shared services centres, while more online businesses are expected to spring up in 2016 due to local consumers becoming more digitally savvy in their shopping habits.

Increased recruitment drives and on-the-job training will be prevalent as start-ups and larger organisations try and race ahead of their competitors to claim a stake in the budding e-commerce industry.

“Malaysia’s online market is maturing and will offer tremendous job opportunities for not only those candidates with an IT background, but also those who can improve efficiencies via the use of the Internet and other digital tools,” Tom says. “Other trends in the job market include the increasing demand for retail banking professionals, and the relocation of manufacturing facilities from other high-cost locations to Malaysia that will result in a wave of hiring.”

Hays’ top 10 talent trends for 2016 in Malaysia are:

  1. Shared service centres: Malaysia will see a steady growth of multinational companies setting up new
"My friend introduced me to EduSpiral because I was confused about my next step due to my unexpected results in STPM. EduSpiral provided me with great solutions to fit my career goals." Kuo Qiat, Marketing degree at UCSI University
“My friend introduced me to EduSpiral because I was confused about my next step due to my unexpected results in STPM. EduSpiral provided me with great solutions to fit my career goals.”
Kuo Qiat, Marketing degree at UCSI University

shared service centres or contact centres thanks to its established status as a low-cost location in the region. Malaysia’s geographical location in Asia Pacific, language capabilities, the cost of salaries and the skill level of local talent are appealing factors for foreign companies. The decline of the local currency makes Malaysia an even more attractive destination to set up shared service centres, which will usher in huge demand for skilled workers to fill vacancies.

  1. Revival of retail banking: For the last two years, most banks have been focusing on the growth of their Corporate & Commercial Banking segments. However, with economic conditions improving, they are now going back to basics and strengthening their retail banking offering. The majority of banks are looking to enhance bankcards, mortgages and wealth management segments. In 2016 this will create demand for salespeople, especially with cross-selling capabilities.
  2. Growth of online businesses: The growth of online businesses will continue in 2016. E-commerce has seen tremendous growth in Malaysia as the market matures and consumer online shopping habits advance. Both start-ups and larger corporations are trying to move quickly to get their piece of the e-commerce pie. The battle for supremacy in cyberspace will lead to competition for qualified IT talent and skilled candidates who are at the forefront of the digital era.
  3. IT security: Skills shortages in IT security will be a new trend in 2016. We find that demand is rising faster than the supply of SOC analysts and security assurance specialists. This is the result of fast-growing data processing technologies coming into play. Candidates with forensic and hacking skills are especially in demand. Those with knowledge in patching, monitoring and configuration will be sought after to minimise security threats.

5.Big data: Rising demand for ETL (Extract, Transform, Load) developers and business intelligence

I was confused about what to study & concerned about Mass Comm. EduSpiral answered my questions with facts to show that mass comm is in demand in Malaysia. Jacob Lean, Mass Comm at KDU University College
I was confused about what to study & concerned about Mass Comm. EduSpiral answered my questions with facts to show that mass comm is in demand in Malaysia.
Jacob Lean, Mass Comm at KDU University College

analysts will be another new trend in 2016, since expertise in various technologies and data tools is critical for organisations. For those businesses in which forecasting and determining the root cause hold the key to success, these candidates will be in especially high demand.

  1. Life sciences: Great changes will take place in the life sciences sector in 2016. Home-based companies are gearing up for rapid expansion in 2016. Established local players with strong market knowledge are introducing new medical services and require additional manpower to support this development. They are looking to gain a lead as political and economic uncertainty has dented the appetite for investment from a number of international pharmaceutical companies. This will have a significant impact on new international players planning to invest in the market.
  • Higher status of Human Resource professionals: With signs of improvement in the economy, retention will be the key challenge as workers become more confident in exploring new job opportunities. Organisations should look beyond recruitment processes to improve their hiring outcomes. Organisations will try to identify top performers and analyse how compensation, career development and engagement impact their retention. Human Resource will move from reacting to backfilling vacancies to proactive workforce planning and they will develop more accurate hiring plans based on critical business needs. Hence, we will see an increase in demand for talent managers, compensation & benefits as well as learning & development skills across Malaysia.
  • Detariffication in General Insurance: General insurers will be allowed to offer variable premiums

  • I was lost after my UEC & my friend introduced me to EduSpiral. He gave good advise and helped me to apply to study in Singapore. Lucky Lee, Business at MDIS Singapore
    I was lost after my UEC & my friend introduced me to EduSpiral. He gave good advise and helped me to apply to study in Singapore.
    Lucky Lee, Business at MDIS Singapore

    based on the risk profiles of their products. In terms of staffing demand, this will result in a significant increase in the need for business development professionals and marketing managers as organisations look to increase revenue. There will also be further demand for capable underwriters because a greater sophistication is expected when insurers price products amidst loosened regulations.

    1. Manufacturing: The manufacturing sector will remain strong in 2016. Benefiting from the currency depreciation, there will be significant improvements in business activities in electronics, pharmaceutical and food manufacturing. More new plants will be set up with companies relocating from high-cost markets to Malaysia. As companies are choosing increasingly remote locations within Malaysia to establish their operations, they face a critical challenge relating to candidate attraction and candidate willingness to relocate. This has driven employers to be flexible and creative when developing remuneration packages, as well as considering foreign candidates with the niche skills required.
  • Talent pool: Young workers will gradually replace aging workers as they retire. Human Resource managers will face challenges in engaging with and retaining the younger generations, while also ensuring knowledge and skills are at the same levels as before. HR will play a significant role in helping organisations to predict and identify critical skills needed for the coming decades while motivating, training and retaining younger workers.
  • Help! I don’t know what course to choose to study at university- what do I do?

    It is important to choose the right course to study – you don’t want to waste your time and money on a

    EduSpiral Consultant Services staff have more than 15 years experience in counseling students
    EduSpiral Consultant Services staff have more than 15 years experience in counseling students

    course you don’t want to do (or end up dropping out of). To help you decide which course is right for you, make a list of courses that are of interest to you.

    Is it a subject you have already studied? For example, maybe you loved the English subject and you read novels for pleasure in your own time. You can consider Teaching English as a Second Language, journalism or Mass Communication. In addition, you don’t have to do a journalism degree to become a journalist – many degrees are considered!

    Maybe you’ve always been interested in computers and the internet at home, and enjoyed maths at school, so are considering a degree in computer science, a course subject you probably won’t have studied before. Experienced education counselors are able to analyse your interests, personality and exam results to help you make a list of possible courses for consideration.

    Looking at your results in SPM, UEC or O-Levels could help you to decide which course you would be good at. If you are good in Maths & Physics then you can consider Engineering courses. Having good results in Chemistry, Biology & Maths, you can think of a career in Food Science, Pharmacy or Medicine. Talking to an experienced education advisor would help you to navigate through this confusing time of choosing the best course that fits you.

    Many students after SPM make the mistake of just listening to advise without verifying whether the

    My friend introduced me to EduSpiral because for a long time after SPM I still did not know what and where to study. EduSpiral took time to explain the courses to me and even took me around the university for a tour. Yammie Chau, Diploma in Business at UCSI University
    My friend introduced me to EduSpiral because for a long time after SPM I still did not know what and where to study. EduSpiral took time to explain the courses to me and even took me around the university for a tour.
    Yammie Chau, Diploma in Business at UCSI University

    information given is true or not. In addition, just because you have heard or seen a lot of advertisements by a particular university, doesn’t mean that it is the best in that course.

    Many of the course counselors at the universities are paid by the universities to get you to register there, so their main motivation is to get you to register, not to help you make the right choice.

    You should also ask yourself if you would still be interested in that subject for a further three or four years – enough to motivate yourself to work and research independently? Remember, you are going to work in this career for the next 50 years after graduation, therefore, you should have a high interest in the course.

    The course that you choose should also have a job demand for you after you graduate. Choosing a course that you are passionate about without job demand and you may end up being jobless. Look for statistics and research to support whether there is a job demand for your future career in Malaysia or Singapore. Here at EduSpiral Consultant Services, we do our research on the job demand for the careers in Malaysia, Salary Reports, and universities so that we can advise our students based on facts and evidence.

    Now why would you want to talk to EduSpiral Consultant Services when you can contact the private universities directly? Well, EduSpiral Consultant Services staff have more than 15 years experience in counseling students. Having worked in the private education industry, we have in-depth knowledge of each private university and college in what they are good at. We have worked with our partner universities and colleges for many years while the counselors at the private universities or agents’ offices change every few years therefore they would not have the in-depth knowledge of the courses and the university that they are working at.

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