Find Out What You will Study in the Degree in Hotel Management at UCSI University
This three-year Hospitality Administration degree programme from UCSI University equips students with operational, supervisory and managerial knowledge and skills, required for modern management in the global hospitality industry. It covers a wide range of settings including the front office, housekeeping, food and beverage, kitchen and events. Students also have the prospect of venturing into research and development on the industry’s emerging issues such as tourism policies and eco-hospitality.
* This programme received a 100% graduate employability score in the Ministry of Higher Education’s Graduate Employability 2022. (Source: ge.mohe.gov.my/)
With more than 30 years of education excellence, UCSI University is strategically located in Kuala Lumpur with its state-of-the-art campus.
UCSI University Offers the 3-year Bachelor of Hospitality Administration Degree with Dual Award from HTMI Switzerland
UCSI University’s 3-year hospitality administration degree programme equips students with operational, supervisory and managerial knowledge and skills, required for modern management in the global hospitality industry.
It covers a wide range of settings including the front office, housekeeping, food and beverage, kitchen and events. UCSI University students also have the prospect of venturing into research and development on the industry’s emerging issues such as tourism policies and eco-hospitality
Education Pathway
Students after SPM or IGCSE/O-Levels with the relevant results can enter into the Foundation in Arts at UCSI University before continuing on to the Bachelor in Hospitality Administration.
With a Pre-University qualification such as UEC, STPM, A-Levels, SAM, CPU etc. students can enter directly into the degree programme.
Students after SPM or O-Levels with at least 3 credits may enter the Diploma in Hotel Management at UCSI University for 2 years and then continue on to the Bachelor in Hospitality Administration for another 2 years.
DUAL AWARD PROGRAMMES WITH HTMI SWITZERLAND
The partnership with HTMi Switzerland, one of the world’s leading hospitality school, enables UCSI student’s accessibility to a world opportunity. Not only do they obtain another degree with HTMi Switzerland upon completion of the Bachelor of Hospitality Administration, BA (Hons) in Hospitality Management and BA (Hons) in Event and Tourism Management, graduates would also be able to enjoy from the school’s global network of career network service, mobility and internship.
As the first hotel school to create and develop its own international hotel management brand, Swisstouches Hotels and Resorts, with a pipeline of over 10,000 rooms open and to be opened around the world, UCSI graduates of these programmes are set to reap the benefits especially in charting global careers.
Year 1 Subjects for the Bachelor of Hospitality Administration degree programme at UCSI University
- Basic Food Preparation
- Customer Service
- Sanitation, Safety and Hygiene
- Business Communication
- Fundamentals of Hospitality and Tourism Industry
- Food and Beverage Service
- Food and Beverage Management
- Housekeeping Management
- Front Office Operation and Management
- Introduction to Hospitality Accounting
- Cross Cultural Studies
Elective (Choose One)
Introduction to Foreign Languages in Hospitality Industry (Japanese, German, Mandarin, Korean, or French)
Year 2 Subjects for the Bachelor of Hospitality Administration degree programme at UCSI University
- Industry Placement I
- Commercial Cookery
- Introduction to Management and Organisation Theory
- Principles of Marketing
- Human Resource Management
- Hospitality and Tourism Law
- Business Research Methods
- Independent Project I
Elective (Choose One)
- Food and Beverage and Labour Cost Control
- Convention Sales, Services and Operation
Year 3 Subjects for the Bachelor of Hospitality Administration degree programme at UCSI University
- Tourism Planning, Development and Management
- Tourism and Business of Hotels
- Introduction to Wine and Bar
- Leadership and Business Performance
- Event Operation Management
- Casino, Club and Resort Management
- Hospitality Facilities Management and Design
- Hospitality Revenue Management
- Independent Project II
- Industry Placement II
Elective (Choose One)
- Consumer Behaviour
- Hospitality and Tourism Strategic Management
General Courses (MPU) are compulsory for all students.
For Malaysian students:
- Appreciation of Ethics and Civilisations (Penghayatan Etika dan Peradaban)
- Philosophy and Contemporary Issues (Falsafah dan Isu Semasa)
For foreign students:
- Philosophy and Contemporary Issues
- Communication in Bahasa Melayu 3 (Bahasa Melayu Komunikasi 3)
Entry Requirements
- Foundation Year
Pass with a minimum CGPA of 2.0 - STPM
Pass STPM with Minimum 2 principals (C) - STAM
Minimum 2 passes (Jayyid) - A-Level
Minimum 2 principals (D) - UEC
Pass UEC with Minimum 5 credits (B6) - National matriculation
Minimum CGPA of 2.0 - Canadian Pre-U
Minimum average of 50% in 6 subjects - SAM
Minimum average of 50% in 5 subjects - Other qualifications deemed equivalent to STPM/A-Level by Malaysian Government
Minimum overall average of 60% - Diploma (business-related)
Minimum CGPA of 2.0 - Other equivalent qualifications
To be reviewed by the faculty on a case-to-case basis
ENTRY REQUIREMENTS FOR FOUNDATION YEAR
- SPM
Pass SPM with minimum 5 credits - O-Level
Minimum 5 credits (C) - UEC
Pass UEC with minimum 3 credits (B6) - Other qualifications deemed equivalent to STPM/A-Level by Malaysian Qualifications Agency
Minimum overall average of 50% - Other qualifications deemed equivalent to SPM/O-Level by Malaysian Qualifications Agency
Minimum overall average of 60%
Learning Facilities
At the Faculty of Hospitality and Tourism Management of UCSI University, we have our fingertips on the pulse of what it takes to fully provide a world-class customer satisfaction and have, thus, tailored our curriculum to focus on ensuring that our students fully grasp it both conceptually, as well as, practically – the praxis.
In demonstration to our steadfast commitment and standards, we persistently encourage our students with real-world industry competitions to supercharge their skills. As a result, we are proud to state that they have won numerous accolades and awards on both national and international levels over the years, besting even professional industry players in the food and beverage industry.
We trust that our students are a cut above the rest because of our learning methodology that offers a dynamic combination of experiential education opportunities in the classroom, our five-star campus facilities, as well as, through extensive real-world industry and competitive exposures.
It is our guiding philosophy and practice to bring out the best in every young aspiring hospitality professional under our wing, so that they will each raise industry standards and be an invaluable asset wherever they go. This is why the Faculty of Hospitality and Tourism Management graduates are distinctively composed, dignified, self-assured, and very much sought-after even before they graduate. If a cultivated career in the prestigious world of hospitality is what you desire, enroll now and let the Faculty of Hospitality and Tourism Management of UCSI University be your training ground!
Excellent Hospitality & Culinary Facilities at UCSI University
Housekeeping Suites
Pastry, Bakery And Chocolate Lab
The new bake labs are fully accessible and OSHA compliant. Students have access to:
- a new 36 tray, dual mode, hybrid oven for real world experience in volume baking
- specialty enhanced tools and equipment
- 2 stage Chocolate Enrobing machines
- 100 qt dough mixer
- blast freezers
Experimental Restaurant
With an actual restaurant setting at Experimental Restaurant, which is part of the F&B outlet in UCSI Hotel, students are given the opportunity to obtain hands-on learning while serving customers. Our Experimental Restaurant is on-campus upscale casual restaurant training facility that is also open to the general public. Like killing two birds with one stone – not only will you be fed with delicious meals but you will also be giving our students a chance at real-life hospitality skills! Students in FHTM’s hotel and culinary programs will put their practical skills to use by preparing lunches and light meals in a real-world environment, whereas, students in FHTM’s Hotel Programs put their fine dining service skills to work.
Analogy Lab – Wine & Bar / Barista Training
The Analogy Lab focuses on facilitating hands-on and experiential learning of wine, bar, and barista training. Equipped with a commercial grade espresso coffee machine, students can test and analyze the entire espresso-making process. The fully equipped lab will also allow students to create unique drinks, understand the world of beer, spirits, and wines. Overall, students learn the theory and practical skills of a wide range of beverages and mixology.
Front Office Training – UCSI Hotel Reception
Continental & Apprentice Training Kitchens
To ensure its hospitality students hit the ground running the moment they enter the workforce, UCSI University’s Faculty of Hospitality and Tourism Management is fully equipped with training laboratories for both commercial cooking (continental and apprentice training).
Faculty of Hospitality and Tourism Management (FHTM) at UCSI University
UCSI University’s Faculty of Hospitality and Tourism Management (FHTM) is one the most forward-thinking school of thoughts in Asia-Pacific that stands out for excellence, diversity, relevance, and industry reach.
It is dedicated towards the peak of the quality of expertise and skilled human capacity development for one of the fastest growing industry in the world. This is achieved through our work-based learning curriculum that integrates adventure and fun within the specialised areas of hospitality, tourism, leisure, travel, culinary arts, recreation, and events.
Housed at one of Malaysia’s foremost private universities, the Faculty is a hub of discovery. Its presence in Kuala Lumpur and Kuching – two of Malaysia’s most popular tourist destinations – sees it providing diverse learning experiences few other schools can.
Young, vibrant, and innovative, the Faculty is the place where aspiring hoteliers and restaurant managers obtain a firm grasp of key industrial practices and the underlying assumptions that make them work. Emphasising teamwork, leadership, service etiquette, our programmes leverage various learning approaches – experiential, collaborative and discovery – that hone the students’ analytical and decision-making skills.
During your study here, you learn everything you need to know, and perhaps more, about culinary, hotel management and hospitality management through our culinary, and hotel management courses.
And through our co-operative structured internship programme, students are given the opportunity to work with top global industry players and learn from the best.
Therefore, whether your future is at the top of an established global hospitality brand or as the founder of an innovative enterprise, you can rest assured that your studies at UCSI will do much to fast track your career. Take action, take charge, and take the lead today.
- Our academics are seasoned practitioners with Strong Practical Experience in the field of culinary arts, hospitality and tourism industry.
- We have Strong Industry Linkage with many of the world’s leading hotel chains, resorts, theme parks, and convention centres that provide myriad opportunities and industry exposure to the students in Malaysia and abroad
- Our academics and students are Serial Competition Winners of national and international events.
- Our Dedicated Campuses in Kuala Lumpur and Sarawak provide Actual Hospitality and Tourism Enterprises such as the 5-Star UCSI Hotel, Le Quadri Hotel, Le Quad Restaurants, Le Quadri Ballroom, and NCR Travel Agency.
- We are equipped with World Class Facilities including professional kitchens, mock-up rooms, oenology lab, and patisseries, to name a few.
- The faculty also heads the Malaysian Centre of Tourism and Hospitality Education (MyCenTHE) – a consortium that comprises many leading hotel and culinary schools. The initiative was established to reshape Malaysia’s hospitality and tourism industry through education.
In other words, UCSI aims to raise the aspiration levels and life chances of every individual by providing education for a better future.
CHAMPION OF EPP10: TAKING THE NATION FORWARD WITH MyCenTHE
UCSI University’s Faculty of Hospitality and Tourism Management (FHTM) is proud to be part of the national initiative to reshape Malaysia’s tourism and hospitality industry through education. To match the industry’s projected growth, at least 50,000 skilled industry personnel must enter the workforce by 2020 – up from the current 20,000. And to raise the aspiration levels and life chances of these individuals, they need a better education.
To this end, UCSI is heading a consortium of leading hotel schools under the Malaysian Centre for Tourism and Hospitality Education (MyCenTHE) umbrella – a collaborative partnership that was established under Education: Entry Point Project (EPP10) in the Economic Transformation Programme. MyCenTHE was launched with the aim of providing Malaysia’s expanding tourism and hospitality industry with quality human capital. This initiative also seeks to equip at least 50% of all industry personnel with the minimum qualification of a diploma by 2020.
As the champion of EPP10, the Faculty’s work-based learning curriculum is used as the benchmark for other MyCenTHE members. To achieve national impact, clusters are established in each state and the Faculty takes pride in the launch of the first successful hub in Sarawak.
- Education: Entry Point Project (EPP10): Building a Hospitality and Tourism Cluster
- To increase in annual output of hospitality personnel from 2009: 20,000 to 2020: 50,000.
- To share of graduates with diplomas or degrees from 13 to 50%.
UCSI University was appointed by the Malaysian Ministry of Higher Education on 28 November 2010 to lead this government initiative. Prime Minister Datuk Seri Najib Tun Razak endorsed the appointment during a media briefing on 30 November 2010 at Hilton Hotel Kuala Lumpur with UCSI Group Chairman Dato’ Peter Ng.
International Degree Pathway (IDP)
| IDP Programme | Pathway | University | Country | Fee |
|---|---|---|---|---|
| Bachelor of Business Administration (BBA) in International Hospitality Business | 2 + 1 | Glion Institute of Higher Education | Switzerland | CHF 62,900 |
| Bachelor of Business Administration (BBA) in Global Hospitality Management | 2 + 1 | Les Roches Global Hospitality Education | Switzerland | CHF 50,400 |
Career Opportunities
The hospitality industry is the world’s largest industry and continues to grow in size resulting in a great demand for trained professionals.
Upon graduation, students can expect to work with international employers. Subsequently, they can make their way up the corporate ladder in both the local and global tourism and hospitality industry. Students can specialise in international hotel and resort management, leisure and wellness management, training consultancy, as well as sales and marketing.
- Management Executive
- Hotel/Resort/Club Manager
- Event Manager
- Event Organiser
- Entrepreneur
- Banquet Manager
- Operation Manager
- Convention Centre Manager
